FrontCounter BC Smithers

Location Image

If you require support, please contact us first by phone or email before coming to our office in order to help protect the health and well-being of the public and our employees.

Available Services

  • Natural resource enquiries
  • Application support
  • Payments


  • BCeID identity verification
  • Hunter (Fish and Wildlife ID) identity verification
  • Hunting license purchases
  • Hazardous Waste Manifest purchases

Accessing Services

ONLINE: We encourage you to take advantage of our website resources, where many self-serve options are available to you.

PHONE: (250) 847-7356
Fax: (250) 847-7556


IN PERSON SERVICE:  For assistance beyond payments and pick-ups, please call 250-847-7260 or email in advance to book an appointment.

VIRTUAL MEETINGS: Meet with us virtually through Video Conferencing.

FrontCounter BC Smithers
1st Floor, 3726 Alfred Avenue
Smithers, BC
V0J 2N0

Office location map


COMMUNITY ACCESS TERMINALS: As we are currently underway with a project to replace our public-use computers, they will not be accessible for the foreseeable future. 

Temporarily Reduced Hours for In-Person Service

Open for walk-in service: Tuesday, Wednesday, and Thursday from 10:00am-3:00pm
(Closed during lunch hour 12:00 – 1:00 pm)

Please note: FrontCounter BC Smithers is available to assist via phone and email service Monday-Friday 8:30am-4:30pm (closed 12pm-1pm)

Client Parking

Parking is available directly across from the office on Alfred Avenue.

Payment Options

PLEASE NOTE: We encourage clients to pay via Debit Card or Credit Card whenever possible.

  • Debit Card
  • Credit Card (VISA, MasterCard or American Express)
  • Cheque or Money Order (Payable to Minister of Finance) drawn on Canadian BankCheque or Money Order drawn on Canadian Bank
  • Cash


For more information click on the red pin in the map below.