FrontCounter BC Nanaimo

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If you require support, please contact us first by phone or email before coming to our office in order to help protect the health and well-being of the public and our employees.

Available Services

  • Natural resource enquiries (services may be limited due to COVID-19 safety protocol, please call ahead)
  • Application support (services may be limited due to COVID-19 safety protocol, please call ahead)
  • Payments


  • BCeID identity verification
  • Hunter (Fish and Wildlife ID) identity verification
  • Hunting license purchases
  • Hazardous Waste Manifest purchases

Accessing Services

ONLINE: We encourage you to take advantage of our website resources, where many self-serve options are available to you.

PHONE: Toll Free Contact Centre (877) 855-3222

For Aquaculture enquiries and to make an appointment with the Nanaimo office, please call (250) 751-7220.


IN PERSON SERVICE: Please contact us first by phone or email before coming in to our office.

VIRTUAL MEETINGS: Meet with us virtually through Video Conferencing

FrontCounter BC Nanaimo
Suite 142, 2080 Labieux Road
Nanaimo, BC
V9T 6J9

Fax: (250) 751-7224

Office location map


COMMUNITY ACCESS TERMINALS: As we are currently underway with a project to replace our public-use computers, they will not be accessible for the foreseeable future. 

Temporarily Reduced Hours for In-Person Service

Open: Mon-Fri: 8:30am-1:00pm

Client Parking

Guest parking available in front of the building and free parking on the road.

Payment Options

PLEASE NOTE: We encourage clients to pay via Debit Card or Credit Card whenever possible.

  • Debit Card
  • Credit Card (VISA, MasterCard or American Express)
  • Cheque or Money Order (Payable to Minister of Finance) drawn on Canadian BankCheque or Money Order drawn on Canadian Bank
  • Cash


For more information click on the red pin in the map below.