Contact Us

FrontCounter BC is a service that can assist you with licences, permits, registrations and other authorizations required to utilize the Province's natural resources. We are committed to providing our clients with quality service. For more information, please read FrontCounter BC's Service Standards page.

Get Help

Have a Natural Resource Question?
Please see our Common Questions & Answers.

FrontCounter BC Online Self-Serve Options

See our list of online self-serve options

Phone Monday to Friday: 8:30am-4:30pm Pacific time (9:30am-5:30pm Mountain time)
Toll free: 1-877-855-3222
From outside North America: ++1-778-372-0729

Email
FrontCounterBC@gov.bc.ca

In Person
Come and visit one of our many locations across BC

Chat With Us
Try our new chat option for your Freshwater Fish Angling questions:

 

We Want to Hear from You

Your compliments, comments, suggestions and criticisms will help us to serve you better.

Overall Experience
Share your overall service experience with us by completing our Online Comment Card.

Compliments
Compliment our staff to acknowledge a pleasant experience they provided.

Suggestions

Submit any specific suggestions to improve our service or our website.

Service Complaint
Please use our online complaint form if you were dissatisfied with your service experience.
Note: Your name and contact information is necessary in order for our staff to connect with you for further resolution.