FrontCounter BC Terrace

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If you require support, please contact us first by phone or email before coming to our office in order to help protect the health and well-being of the public and our employees.

Available Services

  • Natural resource enquiries
  • Application support
  • Payments


  • BCeID identity verification
  • Hunter (Fish and Wildlife ID) identity verification
  • Hunting license purchases
  • Hazardous Waste Manifest purchases

Accessing Services

ONLINE: We encourage you to take advantage of our website resources, where many self-serve options are available to you.

PHONE: (250) 638-5100
Fax: (250) 638-5176

E-MAIL: Forests.KalumDistrictOffice@gov.bc.ca

IN PERSON SERVICE: For assistance beyond payments and pick-ups, please call 250-638-5100 or email Forests.KallumDistrictOffice@gov.bc.ca in advance to book an appointment.

VIRTUAL MEETINGS: Meet with us virtually through Video Conferencing.

FrontCounter BC Terrace
Suite 200-5220 Keith Avenue
Terrace, BC
V8G 1L1

Office location map


COMMUNITY ACCESS TERMINALS: As we are currently underway with a project to replace our public-use computers, they will not be accessible for the foreseeable future. 

Temporarily Reduced Hours for In-Person Service

Monday to Friday, 8:30 am – 4:30 pm
(Closed during lunch hour 12:00 – 1:00 pm)

Client Parking

Parking is available on-site.

Payment Options

PLEASE NOTE: We encourage clients to pay via Debit Card or Credit Card whenever possible.

  • Debit Card
  • Credit Card (VISA, MasterCard or American Express)
  • Cheque or Money Order (Payable to Minister of Finance) drawn on Canadian BankCheque or Money Order drawn on Canadian Bank
  • Cash


For more information click on the red pin in the map below.