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FrontCounter BC locations

Last updated on September 15, 2025

FrontCounter BC can assist you with licences, permits, registrations and other natural resource authorizations. We are committed to providing our clients with quality service (PDF, 700KB).

We have offices across the province to help clients obtain information and apply for natural resource authorizations.

On this page

Available services

FrontCounter BC offices offer the following services:

  • Natural resource enquiries
  • Application support
  • Payments
  • BCeID identity verification
  • Hunter (Fish and Wildlife ID) identity verification
  • Hunting licence and freshwater fishing licence purchases
  • Hazardous waste manifest purchases

We encourage you to take advantage of the many self-service options available on our website. To ensure you have all the documents and information needed for staff to assist you, please contact your local office before visiting.  

FrontCounter BC self-serve kiosk

These terminals allow the public to access government programs and services, submit electronic applications and access a wide variety of information pertaining to all levels of government. The kiosks do not have the ability to accept payments. Clients will need to attend the front desk to complete their payments for applications, licences, etc.

Office locations

Use the map (PDF, 5.7MB) to determine your natural resource district and find the office closest to you. Contact information, hours of service and payment options are noted below. 

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Other ways to contact us

Online chat

You can contact us using our online chat feature from Monday to Friday, 7:30 am to 4:30 pm Pacific time (8:30 am to 5:30 pm Mountain time).  Choose the chat that best meets your needs.

For freshwater fish angling questions:

Freshwater fishing

For hunting questions and help using B.C. Hunting Online:

Hunting

For your general natural resource questions:

General enquiries

Video conferencing

For assistance and availability of video conference meeting services, contact your local office. 

Video conferencing help

Helpful links for using Microsoft Teams for video conferencing:

We want to hear from you

Your compliments, comments, suggestions and criticisms will help us serve you better. Send your feedback to NRMComments@gov.bc.ca. Note your name and contact information are necessary in order for our staff to connect with you for resolution of a service complaint.

Contact information

FrontCounter BC Toll Free
1-877-855-3222
Outside North America Phone
1-778-372-1729
FrontCounter BC
FrontCounterBC@gov.bc.ca